Purchase from our EU or UK storefronts
Contact a local BioLite distribution partner to find a retailer in your country.
UAE: Universal Holdings
Qatar: Rasen Sports
Kuwait: All Degrees
Taiwan: Step Hill
Thailand: Element 72
Hong Kong: Step HIll
Australia: Sea To Summit
New Zealand: Ampro
Chile: Komax SA
Fill out our quick form so we can track your inquiry and make sure you get the info you need. A member of the BioLite Team will respond within 24-48 hoursFill Out Form
BioLite has issued a voluntary recall for all Kickstarter units due to a safety hazard with the battery recharging system. Please read on for the full recall notice and information on next steps for BaseLantern backers:
If you have been affected by this recall and would like additional support through the return process, please email us at the specially designated BaseLantern@bioliteenergy.com and a member of the BioLite Team will be happy to assist you in providing the information you need.
Safety is our top priority here at BioLite and we appreciate the support and patience of our community as we work quickly to rectify this situation.
To those with units in their posession: upgraded replacements are underway and we aim to have those back out into the community by the holiday season. Please return your unit back to BioLite with the provided mailing label so we can process your replacement quickly.